PROVED PEPTIDES SUPPORT

Frequently Asked Questions

Find answers about ordering, payment, shipping, COAs, support, and our research-use-only policies.

Proved Peptides is a research-focused product company built around clear product information, COA-focused transparency, tracked fulfillment, and responsive support.

No. All products are sold strictly for legitimate laboratory research use only. They are not for human or animal consumption and are not intended to diagnose, treat, cure, or prevent any condition.

Yes. COA information is available for review so customers can check product documentation before or after placing an order. You can view available certificates on the COA page.

We currently accept manual payment options including Venmo, Zelle, and PayPal. Full payment instructions are shown after checkout and are also sent by email.

Use only your order number in the payment memo. Do not include product names, peptide names, descriptions, or any extra wording. This helps prevent payment delays or order issues.

Orders are processed after payment is confirmed. Once payment is received and confirmed, your order will move forward for fulfillment and shipping.

Yes. Once your order is fulfilled and tracking is added, tracking information will be attached to your order and sent by email.

Available shipping options may include UPS 2 Day Air and UPS Overnight at checkout, depending on your shipping address and order details.

No, we don’t. At this time, Proved Peptides does not offer international shipping.

Due to the nature of research products, we do not accept returns once an order has shipped. This helps protect product integrity and handling standards.

Refunds are not offered unless the issue is caused by Proved Peptides. If there is a verified issue with your order, our team will review it and work to make it right.

If there is an issue with your order, contact support with your order number and details. We stand behind our quality process and will review verified order issues carefully.

You can contact support through the contact page or by emailing support@provedpeptides.com. Please include your order number if your message is order-related.

Still need help?

Contact our support team for help with orders, payment instructions, shipping, or product information.

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✓ Lab Tested ✓ Independently Verified ✓ Discreet Shipping

I. Research Use Only: All products offered on this website are intended strictly for laboratory research purposes only. They are NOT for human or animal consumption, nor are they to be used as drugs, food additives, cosmetics, or household chemicals.

II. Assumption of Risk: You acknowledge that these substances have not been evaluated by the FDA for safety or efficacy.

III. Liability: Proved Peptides shall not be held liable for any damages, consequential, incidental, or otherwise arising from the purchase, use, or misuse of these products. You agree to indemnify the company against any claims resulting from your handling of these chemicals.

IV. Compliance: You certify that you are familiar with the hazards associated with these products and that you will handle them in accordance with all local, state, and federal laws.